Elevated Events API data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

Maintenance has been completed and all delayed data has been loaded.

Posted Dec 15, 2021 - 11:11 EST

Investigating

Due to emergency database maintenance, our data processing services are running behind and we're seeing intermittent slowness on our Events API. Specifically, some customers may see latency issues, or a delay of data on:
SparkPost App (webUI)
Events API

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted Dec 15, 2021 - 09:31 EST

This incident affected: Events API (Events API - USA) and SparkPost Application (WebUI) (SparkPost Application - USA).