PH Disruption for DP_ECPAY_LOAN

Incident Report for Xendit

Resolved

Dear customers

This issue has been resolved

Posted Mar 24, 2023 - 15:20 WIB

Investigating

Dear customers,

We have detected a disruption in DP_ECPAY_LOAN via GCash and subsequently raised it to our partner for resolution.

Impact
- API requests will still be accepted by Xendit
- There would not be payment callbacks for payments via Gcash as the end users are not able to complete payments on the Gcash app
- End-users won't be able to pay DP_ECPAY_LOAN via the Gcash app, but can still pay using PayMaya App.

We will keep you posted with further updates.

Regards,
Xendit

Posted Mar 24, 2023 - 12:13 WIB

This incident affected: Philippines - Payments (Over-The-Counter Payments - ECPay).