Payment Processor Issues: Valutec
Incident Report for Olo
Resolved
This incident has been resolved.
Posted Mar 09, 2023 - 19:06 EST
Monitoring
We are seeing Valutec, Worldpay MercPay Webservices, and Worldpay EXPRESS transactions return to normal and continue to monitor the situation.
Posted Mar 09, 2023 - 18:55 EST
Identified
Worldpay has identified an issue on their end. The gift card processors affected include: Valutec, Worldpay MercPay Webservices, and Worldpay EXPRESS.
Posted Mar 09, 2023 - 18:23 EST
Investigating
We're detecting elevated errors processing payments through Valutec. Ordering may be affected at locations using Valutec as their payment provider.
Posted Mar 09, 2023 - 17:44 EST
This incident affected: Partners (Payment Processing Partners).