Delayed Insight real-time reporting
Incident Report for Piano Software
Postmortem

RCA report for the incident can be found at this link.

Posted Mar 02, 2023 - 11:15 UTC

Resolved
This incident has been resolved.
Posted Feb 17, 2023 - 20:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 17, 2023 - 17:24 UTC
Investigating
We are currently investigating this issue.
Posted Feb 17, 2023 - 16:50 UTC
This incident affected: Data Collection (Insight Data collection) and Dashboards, Interfaces and Platform (Piano Insight Dashboard).