A fix has been deployed for API performance issues. We will continue monitoring for any issues.
Posted Feb 14, 2021 - 12:56 EST
Identified
We've identified what we believe to be the issue behind the API performance issues, and have made adjustments to improve current performance. Our team will continue working on a permanent fix over the weekend. Until a fix is released, the "Smart Predictions" feature will remain disabled.
Posted Feb 12, 2021 - 16:26 EST
Investigating
We are currently investigating new reports of API performance issues.
Posted Feb 12, 2021 - 08:51 EST
This incident affected: SolarWinds Service Desk [USA] (Application (North America), API).