SentinelOne has implemented the fix and we have seen data resume flowing for our SentinelOne customers. This incident has been resolved.
Posted Dec 12, 2022 - 22:46 UTC
Update
SentinelOne continues to correct the issue. We have seen data start flowing for all but a small percentage of customers. We will continue to monitor this incident.
Posted Dec 12, 2022 - 15:50 UTC
Update
SentinelOne has identified the issue and is working to correct it. We have seen data start flowing for some of our SentinelOne customers. We will continue to monitor this incident.
Posted Dec 12, 2022 - 12:37 UTC
Identified
At approximately 03:10 MST, Red Canary stopped receiving data from SentinelOne. Detection for our SentinelOne customers is delayed indefinitely, pending restoration of data flow. This incident will be updated as additional information becomes available from SentinelOne.
Posted Dec 12, 2022 - 11:26 UTC
This incident affected: Alert Ingestion and Correlation (SentinelOne), Detections, and EDR/EPP Telemetry Ingestion (SentinelOne).