[ID][Analytics] User cookie affected by recent pa.js release
Incident Report for Piano Software
Resolved
This incident has been resolved.
Posted Jan 26, 2023 - 15:30 UTC
Monitoring
Today we have discovered that clients having both Piano ID and Piano Analytics libraries on their websites are experiencing issues with user login process because of the user cookie issue caused by the latest analytics library version.
We rolled latest release back, and the issue is now resolved, but we are still monitoring the result.
Posted Jan 26, 2023 - 11:47 UTC
This incident affected: Login and Registration (US - id.piano.io, Australia - id-au.piano.io, Asia - id-ap.piano.io, EU - id.piano.io).
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