Grafana Cloud Billing: incorrect usage data recently for Grafana Cloud Graphite instances

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Jul 29, 2021 - 17:43 UTC

Identified

We are aware of an issue causing billable active series and ingestion rate to be approximately doubled for our Grafana Cloud Graphite users. We are working to resolve this issue, and it will not have any impact on usage billing. We estimate that the issue will be resolved before COB today.

Posted Jul 28, 2021 - 16:49 UTC

This incident affected: Grafana Cloud: Billing.