Unstable network with host
Incident Report for Pokémon Vortex
Resolved
This incident has been resolved.
Posted Mar 04, 2021 - 15:47 GMT
Monitoring
A fix has been applied and we are monitoring the results.
Posted Mar 04, 2021 - 15:08 GMT
Identified
Message from the host:

"At approximately 06:30 GMT (March 4th, 2021) we were alerted of a fiber break near our data center causing 2 of our 3 providers to go down.
Our network is currently running on the third connection. However due to the reduced overall capacity of the network, you will notice some packet loss to your servers."

They have also made us aware that a repair team is on site and currently working on fixing the issue.
Posted Mar 04, 2021 - 11:12 GMT
Investigating
All Pokemon Vortex services are currently operating very slowly due to a suspected network issue on the host's end.
We have contacted the host and are awaiting a response.
Posted Mar 04, 2021 - 10:25 GMT
This incident affected: Game Web Servers, Database, Wiki, and Forums.