Connect is experiencing delays in sending SMS messages

Incident Report for Finalsite

Resolved

SMS messages are now sending as expected. Email and voice messages were being delivered as expected during this time. We apologize for any inconvenience.

Posted Dec 08, 2022 - 22:53 EST

Investigating

Connect began experiencing a delay in sending SMS messages at approximately 9:15pm ET. Email and voice messages are being delivered as expected. The team is investigating.

Posted Dec 08, 2022 - 22:32 EST

This incident affected: Community Engagement Products (formerly Blackboard K12) (Connect).