New Account Signup / Workspace Creation Outage
Incident Report for Customer.io Status
Resolved
We've confirmed that service is fully restored as of 18:26 PST.
Posted Feb 13, 2021 - 03:03 UTC
Update
We've identified that this outage also impacts the ability to submit in-app support request. To contact our support team you can email us directly at win@customer.io.
Posted Feb 13, 2021 - 00:44 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 13, 2021 - 00:31 UTC
Monitoring
Customer.io is tracking an outage at our cloud provider which is impacting account signup and new workspace creation.
Posted Feb 13, 2021 - 00:31 UTC
This incident affected: Management Interface.
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