Paused submissions in the backlog have finished processing and we saw no new issues. Thank you for your patience with this. We are considering this issue resolved. If you have any questions or concerns, please do not hesitate to reach out to us at support@leadpages.com
Posted Jan 27, 2021 - 17:36 CST
Update
As mentioned in the previous update, we're working through ConvertKit submissions from Jan 26th from 9am CST to 5pm CST. This will take some time to complete. Any other submissions or connections to ConvertKit will work as normal. Our next update should be our final one on the status of the paused submissions that are currently being worked.
Thank you again for your patience and understanding.
Posted Jan 27, 2021 - 11:46 CST
Update
We have an update from our engineering team monitoring the issue. We've cleared most of our queue and new connections and new optins with ConvertKit will flow through as quickly as possible. Due to irregularities, Jan 26ths submissions from around 9 am CST to 5pm CST currently are paused and we will be rerunning them tomorrow.
We'll have further updates on that rerunning tomorrow. Thank you for your patience.
Posted Jan 26, 2021 - 19:15 CST
Monitoring
We're currently experiencing delays with our ConvertKit integration. Currently we have a queue of ConvertKit tasks that are being processed. This buildup will cause delays with any ConvertKit actions such as connecting to ConvertKit or retrieving new lists from ConvertKit. Leads submitted during this time will not be lost and will be submitted once the queue has caught up. These issues should improve with time but we will update if there are any developments or when the issue is fully resolved. Thank you for your patience.