[DE-FRA1]: Storage backend issue

Incident Report for UpCloud

Resolved

This incident has been resolved, but if you are still encountering any issues pertaining to this, please contact our support through the live chat or support@upcloud.com.

Our sincere apologies for any inconvenience that this may have caused.

Posted Feb 01, 2023 - 23:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 01, 2023 - 17:20 UTC

Identified

We have identified an issue with one of our backend storage nodes in our DE-FRA1 data centre. This issue may cause the server performance to be slow or unresponsive. We are working to restore the services and resolve the situation as soon as possible.

Posted Feb 01, 2023 - 08:20 UTC

This incident affected: DE-FRA1 - Germany (DE-FRA1: Storage Backends).