All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alerts Delays and Irregularities for US Region
Incident Report for New Relic
Resolved
Between February 28th 00:35 UTC and 01:38 UTC, some customers experienced delays in Synthetics and delays and irregularities in Alerts notifications.

We’ve resolved the issue with UI and alerts in the US region. Services have returned to their normal operation.
Posted Feb 28, 2021 - 03:36 UTC
Update
We are continuing to investigate this issue.
Posted Feb 28, 2021 - 02:24 UTC
Update
Some customers are experiencing an issue with alerts in the US region. We will update this page as we resolve the issue.
Posted Feb 28, 2021 - 01:33 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for Synthetics in the US region. We will update this page as we resolve the issue.
Posted Feb 28, 2021 - 01:07 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US) and UI : US (Synthetics : US).