Profile events ingestion experiencing delay

Incident Report for Batch

Resolved

This incident has been resolved.
Posted 1 year ago. Apr 29, 2024 - 14:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 1 year ago. Apr 29, 2024 - 14:04 UTC

Update

We are now deploying a fix
Posted 1 year ago. Apr 29, 2024 - 14:04 UTC

Identified

A component of our Profile API is crashing since 2024-04-28T00:00:00Z, and it is preventing our Dashboard to display recently ingested events and custom-data.

This is not impacting our sending chain, and emails are still sent if a related event is received.
Posted 1 year ago. Apr 29, 2024 - 13:40 UTC
This incident affected: MEP Core Services (Dashboard) and API ([MEP] Custom Data API).
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