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[Major] Issues with Uploads, Downloads, metadata, public API and Sign
Incident Report for Box
Resolved
After further monitoring, this incident is now considered resolved.
Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Posted Jan 25, 2023 - 10:11 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 20:46 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 24, 2023 - 20:36 PST
Investigating
At approximately 5:07 PM on 01/24/2023, we have started observing issues impacting Metadata, Uploads, Downloads Sign and Public API.
We are continuing our investigation to identify the cause of this issue.
Posted Jan 24, 2023 - 19:47 PST
This incident affected: Box Platform / API (Content API, Uploads/Downloads, Box Sign) and Box Web Application (Uploads/Downloads).
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