Jira backup manager is failing
Incident Report for Jira Work Management
Resolved
Between 12:00 UTC to 21:00 UTC, we experienced an issue with generating backups for Jira. The issue has been resolved and the service is operating normally.
Posted Mar 23, 2021 - 21:03 UTC
Update
A fix is being deployed and expected to reach the whole production within the next 2-3 hours.
Posted Mar 23, 2021 - 18:44 UTC
Monitoring
A fix is being deployed and expected to reach the whole production within the next 2-3 hours.
Posted Mar 23, 2021 - 18:25 UTC
Investigating
We are investigating reports of intermittent backup errors for some Jira Cloud customers. We will provide more details once we identify the root cause.
Posted Mar 23, 2021 - 18:25 UTC