[Marketing-Inbox & Analytics] Delay in Twitter content ingestion

Incident Report for Khoros

Resolved

This incident stands resolved now.

Posted Mar 31, 2021 - 01:32 CDT

Update

The issue is still ongoing. We are tracking the issue, and we will keep you updated when we have more information available.

Posted Mar 30, 2021 - 14:16 CDT

Monitoring

We observe an increase in failures of Twitter content ingestion coming from Twitter’s side. As a result, you may experience an issue with Inbox & Analytics in content flow to the Khoros platform. We are tracking the issue, and we will keep you updated when we have more information available.

Posted Mar 29, 2021 - 11:58 CDT

This incident affected: Khoros Marketing (Analytics, Social Inbox).