All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic One Alerts & Data Ingest Delays/Irregularities for EU Region
Incident Report for New Relic
Resolved
Between 07:07 and 10:15 UTC, some customers experienced Alerts & Data Ingest Delays/Irregularities. Data will not be recovered.

We’ve resolved the issue with Alerts & Data Ingest Delays/Irregularities in the EU region. Services have returned to their normal operation.
Posted Feb 12, 2021 - 11:32 UTC
Update
We have identified the issue with the UI and alerts for Data Ingestion in the EU region. We’re working to resolve it.
Posted Feb 12, 2021 - 10:10 UTC
Update
We have identified the issue with the UI and alerts for Data Ingestion in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Feb 12, 2021 - 10:03 UTC
Identified
We have identified the issue with the UI and alerts for Data Ingestion in the EU region. We’re working to resolve it.
Posted Feb 12, 2021 - 09:15 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for Data Ingestion in the EU region. We will update this page as we resolve the issue.
Posted Feb 12, 2021 - 07:05 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe) and Data Ingest : Europe (Event API : Europe, Log API : Europe, Metric API : Europe, Trace API : Europe).