Current Status: At this time, we believe that the issues affecting Citrix Content Collaboration have been fully resolved. We will continue to monitor closely.
Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Mar 01, 2021 - 16:57 EST
Identified
Impact: Citrix Content Collaboration service is currently experiencing issues that would impact a subset of customers in the US region. Impacted customers would have issues accessing or using Citrix ShareFile.
Current Status: Citrix Engineering has identified the issue and working on mitigations.
Next Steps: Another update will be provided within the next 60 minutes.
Posted Mar 01, 2021 - 16:42 EST
Investigating
Impact: Citrix Content Collaboration service is currently experiencing issues that would impact a subset of customers in the US region. Impacted customers would have issues accessing or using Citrix ShareFile.
Current Status: We are currently investigating the issue. Citrix Engineering team is actively working on mitigation.
Next Steps: Another update will be provided within the next 60 minutes.