Issue with MyAccount homepages

Incident Report for Spotlight Service Status

Resolved

This incident has been resolved.

Posted May 16, 2022 - 15:19 BST

Investigating

We are currently experiencing a technical issue on the Myaccount home page. Due to this, renewing or reactivating your membership online will not be available. We are currently working hard to resolve this, and you can still pay for your membership by card by calling us on 020 7437 7631. We apologise for any inconvenience.

Posted May 16, 2022 - 11:01 BST