Client Gallery Access Issues/ Account Log-In Errors

Incident Report for Zenfolio

Resolved

After close monitoring, gallery access and account access have returned to normal and issues are no longer being seen. Thank you for your patience while we worked to resolve this.

Posted Oct 28, 2022 - 06:39 PDT

Monitoring

Our engineers were able to find the root problem causing the issues with gallery access and/or log-in errors. We are closely monitoring this resolution and will post more updates as they come in. Thank you for your continued patience.

Posted Oct 28, 2022 - 05:20 PDT

Investigating

We are aware of the current issues with client gallery access, and/or account log-in errors. Our teams are looking into these with the highest priority. We will post more information here as it becomes available. Your patience is very much appreciated.

Posted Oct 28, 2022 - 05:05 PDT

This incident affected: Zenfolio Classic (Websites, Login).