This issue is now resolved. You should now be able to purchase or manage Articulate 360 subscriptions and use our contact forms without any issues. We're sorry for the interruption!
Posted Jun 09, 2021 - 22:18 UTC
Monitoring
Purchasing and changing Articulate 360 subscriptions is now working normally. Our support case form and our contact forms are also back up and running. We’re continuing to monitor the situation carefully.
Posted Jun 09, 2021 - 20:30 UTC
Update
Hi everyone. We're still working with our providers to get this resolved. We're sorry for the downtime!
Posted Jun 09, 2021 - 19:04 UTC
Update
We are continuing to investigate this issue.
Posted Jun 09, 2021 - 16:39 UTC
Investigating
We’re currently investigating an issue impacting customers who are purchasing or changing their Articulate 360 subscriptions, submitting a case for support, or using our contact forms. We’re so sorry for the trouble, and we’ll keep you posted!
Posted Jun 09, 2021 - 15:48 UTC
This incident affected: Articulate.com and Articulate 360 (Account Management).