Windows Desktop App becomes unresponsive when creating a Share
Incident Report for Showpad
Resolved
Our engineering team has just released a new version of the Windows Desktop App which resolves the unresponsive behavior. This will happen over a period of time, automatically. However, to force an update, please:

1. Perform a restart of the Windows Desktop App
2. Wait a minute
3. Perform a second restart of the Windows Desktop App

Should you have any questions or encounter any issues after updating to the latest release (v. 07e684d2), please reach out to our support team at https://help.showpad.com/hc/en-us
Posted Dec 09, 2021 - 21:06 CET
Identified
Presently, when working in the Windows Desktop App and attempting to Share via an Email or Link from an Experience, Collection, or My Files, the app becomes unresponsive.

The issue is already being worked on and will be resolved as soon as possible.

In the meantime, we suggest composing your shares from the Shares tab and searching/adding the content that way.
Posted Dec 09, 2021 - 14:06 CET
This incident affected: Showpad Content.