Debit Card Delays

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted 1 year ago. Apr 04, 2024 - 18:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 1 year ago. Apr 04, 2024 - 16:21 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted 1 year ago. Apr 04, 2024 - 16:21 PDT

Investigating

We are aware that some users may be unable to add a new debit card to their Coinbase account. Buys with newly added debit cards may fail. We are working on a fix and users may try other linked payment methods.

Posted 1 year ago. Apr 04, 2024 - 14:03 PDT

This incident affected: Payment Methods (Credit & Debit Cards).