The issue has been identified and a fix is being implemented.
Posted 15 days ago. Apr 26, 2025 - 07:12 UTC
Update
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Posted 15 days ago. Apr 26, 2025 - 07:09 UTC
Investigating
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.