Degraded performance
Incident
Report for Bitso
Resolved
This incident has been resolved.
Update
A fix has been implemented and we are monitoring the results.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
Wallet is working fine now. We are monitoring.
Update
Trades are working fine. We are still working on the resolve the wallet issue.
Identified
The issue has been identified and we are working on a solution to fix this.
Investigating
We are facing degraded performance with trades and wallet. Our engineering team is working to resolve this as soon as possible.
This incident affected: Bitso Website π₯, Bitso Mobile π±, Bitso Alpha π, Bitso Alpha Mobile π±, and Bitso Trading Engine π.