We’re pleased to inform you that the issue impacting uploading functionality and platform access across all GCP environments has been successfully resolved.
We sincerely thank you for your patience and understanding during this incident. Should you have any further questions or continue to face any issues, please feel free to contact us.
Thank you
Posted 27 days ago. Jun 13, 2025 - 03:16 UTC
Identified
Update :
Most Google Cloud products have now confirmed full service recovery. However, a few services are still experiencing some residual impact, and the respective engineering teams are actively working on restoring those services.
Google expects the recovery to be completed within the next hour. For now, we do not anticipate any further disruptions, but we will provide another update by Thursday, 2025-06-12 at 15:00 PDT with the current status and further details.
Posted 27 days ago. Jun 12, 2025 - 21:33 UTC
Update
We wanted to keep you informed with the latest update we’ve received from Google regarding the ongoing service disruption. Google’s engineering team has successfully identified the root cause of the issue and has implemented appropriate mitigations. While the underlying dependency has been recovered in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact across different Google Cloud products. Rest assured, the relevant engineering teams are actively engaged and working on full service recovery.
At this time, we do not have an estimated time of arrival (ETA) for full service restoration. However, Google has committed to providing the next update by Thursday, 2025-06-12 at 13:30 PDT.
We understand the challenges this disruption may be causing, and we sincerely appreciate your patience during this time. If you have any questions or need additional assistance, please feel free to reach out.
Thank you for your understanding and continued cooperation.
Posted 27 days ago. Jun 12, 2025 - 20:13 UTC
Update
We’ve received an update from Google Cloud, and we’re pleased to inform you that they have initiated the recovery of the impacted services. Their teams are actively addressing the issue and are seeing positive progress. We’ll continue to monitor the situation closely and will keep you informed with any new developments. For the latest updates, you can always check the Google Cloud Status Dashboard. Thank you for your patience and understanding as we work through this. If you have any questions or need further assistance, please don’t hesitate to reach out.
Posted 27 days ago. Jun 12, 2025 - 19:40 UTC
Update
We would like to provide you with an update regarding the ongoing issue with the GCP service, which is impacting uploading functionality and platform across all GCP environments. Google has acknowledged the issue and has updated their status page with more information. You can view the latest updates directly here: https://status.cloud.google.com/ Our team continues to monitor the situation closely and is in contact with Google Cloud Support to ensure a timely resolution. We appreciate your continued patience and understanding. We will keep you informed as soon as we have more updates or when the issue is fully resolved.
Posted 27 days ago. Jun 12, 2025 - 19:23 UTC
Update
We are continuing to investigate this issue.
Posted 27 days ago. Jun 12, 2025 - 18:39 UTC
Investigating
We wanted to inform you that we are currently experiencing an issue with the GCP service, which is affecting uploading functionality and platform across all GCP environments. Our team is actively investigating the issue and has reached out to the Google Cloud support team for further assistance. We are working closely with them to resolve it as quickly as possible. We sincerely appreciate your patience and understanding during this time. We will keep you updated on any progress and notify you as soon as the service is fully restored. If you have any questions in the meantime, please feel free to contact us.
Posted 27 days ago. Jun 12, 2025 - 18:39 UTC
This incident affected: Publishing/Planner (America (Prod8), EMEA (Prod17), EMEA (Prod19)).