On the 30th of May, as part of our efforts to scale our web hook delivery infrastructure we rolled out a changed that caused delays to webhooks.
We rolled back the change, and over the subsequent days, have made additional changes to improve the throughput of the system.
We have also introduced more alerting as part of our ongoing scalability efforts.
Posted Jun 13, 2023 - 14:55 BST
Monitoring
Our engineers have put a mitigation in place. We are once again processing webhooks in a timely manner.
We will continue to monitor the health and performance of the affected components.
Posted Jun 02, 2023 - 12:34 BST
Investigating
We are experiencing delays in webhook delivery again in both live and sandbox environments. Our engineers are working on the issue.
Posted Jun 02, 2023 - 11:43 BST
Monitoring
Our engineers have identified the issue and applied a fix. We are once again processing webhooks in a timely manner.
We are continuing to monitor the situation.
Posted Jun 01, 2023 - 16:26 BST
Update
We are currently experiencing a significant delay in webhook delivery across both live and sandbox environments. Our engineers are investigating the issue.
Posted Jun 01, 2023 - 13:37 BST
Investigating
We are currently experiencing a significant delay in webhook delivery across both live and sandbox environments. Our engineers are investigating the issue.