General Service Disruption
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted Feb 26, 2021 - 16:19 EST
Update
We are continuing to monitor for any further issues.
Posted Feb 26, 2021 - 15:59 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2021 - 15:58 EST
Update
We are continuing to investigate this issue.
Posted Feb 26, 2021 - 12:41 EST
Investigating
We are investigating a disruption which may be impacting your business. We are currently working to resolve this issue.
Posted Feb 26, 2021 - 10:46 EST
This incident affected: CardPointe Integrated Payments (CardPointe Integrated Terminal) and CardPointe Desktop, CardPointe Gateway, CoPilot, Phone Support.