Increased error rates in US 06

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.

Posted Feb 24, 2021 - 04:27 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2021 - 04:19 EST

Identified

We are working with our DBAs on an issue causing increased API error rates in US 06. Data processing and message sending for some customers may be delayed by a few minutes.

Posted Feb 24, 2021 - 04:01 EST

This incident affected: US 06 Cluster (SDK Data Collection, Data Processing, REST APIs, Outbound Messaging).