Static Scan Delay
Incident Report for Veracode
Resolved
The queues have caught up and this incident is resolved. If you have any other questions or concerns, please contact Veracode Support at support@veracode.com
Posted Jan 19, 2022 - 17:17 EST
Update
We are continuing to monitor the queue of result reading jobs. As we continue to drain the backlog, customers may continue to experience some delays when viewing scan results.

The next update will be available by 9:00pm EST.
Posted Jan 19, 2022 - 16:54 EST
Update
We are continuing to monitor the queue of result reading jobs. As we continue to drain the backlog, customers may continue to experience delays when viewing scan results.

The next update will be available by 5:00pm EST.
Posted Jan 19, 2022 - 12:19 EST
Update
Veracode Engineering has successfully implemented a fix, and we are currently monitoring the results. We continue to monitor the backlog queue of results reading jobs.

The next update will be available by 12:00pm EST.
Posted Jan 19, 2022 - 07:56 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2022 - 07:29 EST
Update
Veracode Engineering continues to investigate the issue.

The next update will be available by 8:00am EST
Posted Jan 19, 2022 - 06:57 EST
Update
We continue to investigate this issue. Customers might continue to experience their scans to be running longer than usual due to the incident

The next update will be available by 7:00am EST
Posted Jan 19, 2022 - 06:05 EST
Update
Veracode Engineering continues to investigate the issue.

The next update will be available by 5:30am EST
Posted Jan 19, 2022 - 04:25 EST
Investigating
Veracode Engineering is actively investigating an issue that is impacting the ability to import Static Scan results. Customers are able to kick off a Static scan, however, might experience the scan as long running.

If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.

The next update will be available by 4:30am EST.
Posted Jan 19, 2022 - 03:21 EST
This incident affected: Static Analysis (Static Analysis Services).