An adjustment to caching rules has been implemented at this time, and our team is monitoring results. If you are continuing to experience any display issues, please contact Finalsite Support.
Posted Jun 01, 2022 - 10:15 EDT
Update
Efforts are ongoing with Cloudflare in working to address this caching issue. We continue to see success with resaving Themes to address display issues. Theme(s) may be re-saved in Composer by going to Pages > Themes > and clicking 'Update' in the bottom right-hand corner. We will provide an additional update as soon as we have more. In the interim, please feel free to contact Finalsite Support.
Posted May 31, 2022 - 22:23 EDT
Update
Our team continues to work with Cloudflare to diagnose and correct the root cause of this issue, which is leading to some site pages not loading completely, or correctly. If you have a page that is displaying incorrectly, please try resaving your site theme(s), or contact Finalsite Support for additional assistance. We’ll continue to provide updates as soon as we have them, thank you for your patience.
Posted May 31, 2022 - 18:41 EDT
Update
We’re continuing to work with Cloudflare to diagnose and correct the root cause of this caching issue. If you have a page which is not loading content, or is loading content without styling, please try resaving your site theme(s), or contact Finalsite Support for assistance. We’ll continue to provide updates here.
Posted May 31, 2022 - 15:42 EDT
Investigating
We're currently investigating a cache issue where some site pages are not loading completely - this may appear as the page loading no content, or loading as text only with no styling. We apologize for the inconvenience, and we'll continue to provide updates as they become available.
Posted May 31, 2022 - 12:17 EDT
This incident affected: Composer CMS (Content Management System) (Composer US East, Composer US Central, Composer US West, Composer UK, Composer Asia).