The solution has been implemented. Automox will continue to monitor to confirm the process is running smoothly.
Posted Apr 21, 2021 - 00:06 UTC
Update
A solution is currently being implemented to alleviate a scheduling issue now known to be impacting a subset of customer endpoints. Impacted endpoints may not run policies as scheduled or could have policies run outside of schedule on condition of previously missing their patch windows.
Posted Apr 20, 2021 - 23:39 UTC
Update
Automox is continuing to investigate the a solution for the current issue with missed schedule policies.
Posted Apr 20, 2021 - 20:13 UTC
Identified
Automox has identified an issue that is causing policies to not run at their scheduled times. We are working towards a fix to resolve this issue.
Posted Apr 20, 2021 - 17:17 UTC
Update
We continue to monitor the situation until the issue is fully resolved. Some devices may be in the incorrect connection state. This is also being worked on.
Posted Apr 20, 2021 - 06:45 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 20, 2021 - 03:53 UTC
Monitoring
Automox has discovered an issue with some scheduled runs of policies/worklets. We are monitoring the issue and believe it has been resolved.