Intermittent availability due to Google Cloud outage

Incident Report for Flatfile

Resolved

Netlify has marked the outage as resolved. Please contact support if you continue to see issues.

Posted Nov 16, 2021 - 10:43 PST

Monitoring

Google Cloud and Netlify appear to be recovering. We are continuing to monitor.

Posted Nov 16, 2021 - 10:18 PST

Investigating

We are currently seeing intermittent availability on our website, admin dashboard and Portal due to a upstream Google Cloud outage that is affecting our frontend hosting provider, Netlify. We are continuing to monitor the situation. The API continues to function normally and most if not all file uploads are processing fine.

Posted Nov 16, 2021 - 10:10 PST

This incident affected: Portal V2/V3 (Portal 2.0/3.0 Management Portal, Portal 2.0, Portal 3.0 End User-Facing Component).