Akamai Status

Updated
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress. We will continue to monitor to ensure that the impact has been fully mitigated.
Mar 27, 2024 - 07:10 UTC
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 19, 2024 - 19:02 UTC
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 15, 2024 - 19:23 UTC
Monitoring - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 14, 2024 - 00:42 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 13, 2024 - 19:09 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 12, 2024 - 01:16 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 11, 2024 - 19:01 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 08, 2024 - 23:24 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 08, 2024 - 19:04 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide the next update as we make progress.
Mar 08, 2024 - 03:18 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide a new update within the next 120 minutes.
Mar 08, 2024 - 01:58 UTC
Update - We are continuing to work on implementing the fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 23:17 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 20:46 UTC
Investigating - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 20:32 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 20:31 UTC
Identified - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 18:51 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 17:14 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AZMu1CSQT. We will provide an update within the next 120 minutes.
Mar 07, 2024 - 15:33 UTC
Investigating - We are investigating an emerging issue with Edge Delivery related to errors while initiating connection with HTTP3. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 07, 2024 - 15:04 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2024
Resolved - We can confirm that the issue is now resolved as of 18:29 UTC on March 28, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 28, 18:58 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.
Mar 28, 15:10 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.
Mar 27, 08:55 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 22:32 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 19:30 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 16:39 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 13:42 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 10:49 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 08:07 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 04:10 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 26, 01:03 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 25, 22:00 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 25, 19:01 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 25, 16:11 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update on Monday March 25th or as additional information arrives during the weekend..
Mar 22, 22:51 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 20:10 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 17:16 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 14:24 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 07:58 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 04:17 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 22, 01:14 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 21, 21:05 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 21, 19:31 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.
Mar 21, 16:53 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 60 minutes.
Mar 21, 15:58 UTC
Investigating - We are investigating an emerging issue with Certificate Provisioning Service (CPS) related to significant slowness while accesing CPS UI. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 21, 15:31 UTC
Postmortem - Read details
Mar 28, 16:27 UTC
Resolved - We can confirm that the issue is now resolved as of 04:39 UTC on 28 March 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 28, 06:20 UTC
Monitoring - We have implemented a fix for this issue as of 04:39 UTC on 28 March 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will continue to monitor to ensure that the impact has been fully mitigated.
Mar 28, 04:43 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will provide the next update as we make progress.
Mar 28, 04:27 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbvAxeSQE. We will provide the next update as we make progress.
Mar 28, 03:36 UTC
Investigating - We are investigating an issue with Secure Internet Access related to issues with SIA Client. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 28, 02:50 UTC
Mar 27, 2024

Unresolved incident: Edge Delivery Issues for HTTP/3 requests.

Mar 26, 2024
Mar 25, 2024
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Mar 21, 2024
Resolved - We can confirm that the issue is now resolved as of 21:30 UTC on March 20, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbB5uJSQS or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 21, 16:39 UTC
Monitoring - We have rolled back a release which we believe may have caused this issue as of 21:30 UTC on March 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbB5uJSQS. We will continue to monitor to ensure that the impact has been fully mitigated.
Mar 20, 22:37 UTC
Identified - We have identified an issue with HTTP and HTTPs network traffic in the US related to performance degradation. The issue appears to have started around 19:30 UTC on March 19, 2024. We are currently working on applying a fix and will provide an update once it is deployed. The completion of this effort is targeted to be in approximately 2 hours.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 20, 20:12 UTC
Resolved - We can confirm that the issue is now resolved as of 16:11 UTC on March 21, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 21, 16:26 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.
Mar 21, 13:58 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 180 minutes.
Mar 21, 12:52 UTC
Update - We are continuing to investigate this issue with configuration deployment delays for log delivery via DataStream. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbCJGdSQO. We will provide an update within the next 120 minutes.
Mar 21, 10:56 UTC
Investigating - We are investigating an emerging issue with Configuration Deployment related to delays when deploying changes for Log Delivery. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 21, 10:06 UTC
Postmortem - Read details
Mar 21, 18:28 UTC
Resolved - We can confirm that the issue is now resolved as of 01:45 UTC on March 21, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 21, 02:21 UTC
Monitoring - We have implemented a fix for which we believe may have caused this issue as of 00:00 UTC on March 21, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO.

Mar 21, 01:03 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
Mar 21, 00:21 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
Mar 20, 23:47 UTC
Investigating - We are investigating an emerging issue with Akamai's Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Mar 20, 23:20 UTC
Mar 20, 2024
Mar 19, 2024
Resolved - We have identified an issue with Edge delivery in the US East where customers might have observed performance degradation or availability issues for traffic going through the affected datacenters. The issue appears to have started around 00:45 UTC on March 19, 2024. We have implemented a fix and can confirm that the issue is now resolved as of 00:55 UTC on March 19, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AailHbSQI or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Mar 19, 00:45 UTC
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Mar 14, 2024