Major connectivity issues in several regions
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Monitoring
Our third-party supplier has identified a likely root cause and has taken steps to stabilize.
Our services have been restored and we continue to monitor the situation.
We will continue the investigation with our third-party vendor to determine the cause of the incident.
Our services have been restored and we continue to monitor the situation.
We will continue the investigation with our third-party vendor to determine the cause of the incident.
Identified
Our third-party supplier has identified the issue and working on mitigation.
Update
We have just received confirmation from our third-party supplier that they are working on mitigating two ongoing incidents. Our preliminary investigation indicates that this is causing the intermittent outages.
Investigating
We are investigating reports of intermittent errors and application unavailability in multiple regions.
We are working diligently to identify the root cause and will post additional updates as soon as they become available.
Thank you for your patience.
We are working diligently to identify the root cause and will post additional updates as soon as they become available.
Thank you for your patience.