Logs are delayed on search and download API in EU region

Incident Report for Opsgenie

Resolved

The incident has been resolved. Logs are available without any delay.

Posted Nov 04, 2022 - 15:28 UTC

Monitoring

A fix has been implemented and the delay of the logs are decreasing rapidly. We are monitoring the progress. Alert logs and all other functionality is working as expected.

Posted Nov 04, 2022 - 15:24 UTC

Identified

We have identified the root cause of the problem . Our engineers are working on fixing the problem now.

Posted Nov 04, 2022 - 14:29 UTC

Update

We are continuing to investigate this issue.

Posted Nov 04, 2022 - 14:28 UTC

Update

We are continuing to investigate this issue.

Posted Nov 04, 2022 - 14:23 UTC

Investigating

Logs are delayed on the log search page and the download API in EU Region. We are currently investigating the issue.

Posted Nov 04, 2022 - 14:22 UTC

This incident affected: EU (Logs).