We are investigating call completion issues in our EWR zone

Incident Report for 2600hz

Resolved

This incident has been resolved.

Posted Jul 07, 2022 - 11:36 PDT

Identified

The cause appears to be extremely high load on one of the apps servers in EWR. We are mitigating this now. This will have only affected ZSwitch clients. PCloud clients should not be impacted.

Posted Jul 07, 2022 - 09:55 PDT

Investigating

We are investigating call completion issues in our EWR zone

Posted Jul 07, 2022 - 09:47 PDT

This incident affected: Telephony Services.