Investigating an issue in Enterprise Plus

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.

Posted Jul 09, 2021 - 22:25 CEST

Monitoring

The fix is implemented and the service is back up.

We are monitoring the results closely.

Posted Jul 09, 2021 - 14:39 CEST

Update

The fix is still ongoing.

We will give a new update in 30 minutes.

Posted Jul 09, 2021 - 14:30 CEST

Identified

Wa are implementing a fix for this. The issue will hopefully be fixed in a short while.

Posted Jul 09, 2021 - 14:01 CEST

Update

We have identified the cause of the incident and are currently working on finding a solution for this. No users are able to log in.

We will give a new update in 30 minutes.

Posted Jul 09, 2021 - 13:31 CEST

Investigating

We are currently investigating an issue in Enterprise Plus. Users from some customers report that they can't log in.

We will provide more information shortly.

Posted Jul 09, 2021 - 13:17 CEST

This incident affected: Enterprise Plus (Enterprise Plus).