Degraded performance with uploads in all regions

Incident Report for Bynder

Resolved

Users with portals in all regions, might have experienced failed uploads and errors.
We have identified and solved the issue. The issue occurred between 5:15pm and 6:45pm CEST.
All services are working again as they should be.

Posted Sep 21, 2022 - 18:50 CEST

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 18:47 CEST

Investigating

We are currently experiencing issues with uploads to some portals in the all regions.
It might happen that portals will experience failed uploads, with a possible error of 'Couldn't process metadata'. We are working hard on the solution of this problem and will keep you updated on the progress.

Posted Sep 21, 2022 - 18:39 CEST

This incident affected: Uploads.