Media Intelligence Performance Degradation

Incident Report for Meltwater Media Intelligence Platform

Resolved

After a period of monitoring, this issue is now resolved. All components of the application continue to function as expected.

We apologize for any inconvenience caused.

Posted Jul 28, 2021 - 12:19 UTC

Monitoring

The platform continues to function as expected. We will continue to monitor the status of the platform.

We apologize for the inconvenience and thank you for your patience.

Posted Jul 27, 2021 - 12:42 UTC

Update

Our Engineering team has identified and fixed the issue.

Users will no longer face loading issues on the platform.

We will continue to monitor this closely and keep you updated.

We apologize apologise for the inconvenience and thank you for your patience.

Posted Jul 27, 2021 - 07:44 UTC

Investigating

We are currently facing intermittent loading issues on our Media Intelligence platform.

Our engineering teams are currently investigating.

We apologize for any inconvenience caused and thank you for your patience.

Posted Jul 27, 2021 - 05:17 UTC