Nice! The issue affecting platform access is all sorted.
We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Posted Apr 20, 2024 - 01:26 UTC
Monitoring
Don’t fret! A fix is on the way and we’re checking in to make sure the platform can be accessed by all users.
Users should be able to log into the platform normally. We'll continue to monitor to ensure there are no further disruptions.
We’ll have an update at the top of the hour. Stay tuned!
Posted Apr 20, 2024 - 01:06 UTC
Update
Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!
We're still working to address the issue, but do not have an ETA at this time.
We’ll have an update at the top of the hour. Stay tuned!
Posted Apr 19, 2024 - 23:57 UTC
Identified
Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!
We don't currently have an ETA to address the issue. We're working with our vendor to resolve the situation as quickly as possible.
We’ll have an update at the top of the hour. Stay tuned!
Posted Apr 19, 2024 - 23:00 UTC
Investigating
Uh oh! We seem to be having a problem.
Our team is making every effort to get things up and running again.
A small group of users may be experiencing an error when trying to log into the platform.
We’ll have an update at the top of the hour. Stay tuned!