A fix has been implemented and we are monitoring, update: - webhook data streams and Events are all caught up (no remaining delays) - data for the Signals Reports / SparkPost App (webUI) is still catching up
Posted May 09, 2023 - 12:36 EDT
Update
We are continuing to work on a fix.
Posted May 09, 2023 - 11:56 EDT
Identified
Our data processing services are running behind; some customers may see a delay of data available via the:
SparkPost App (webUI): Signals Reports Events API Customer webhooks endpoints
Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted May 09, 2023 - 11:46 EDT
This incident affected: Events API (Events API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), and Event Webhook Delivery Service (Event Webhooks - USA).