Technical issues with custody provider
Incident Report for MoonPay
Resolved
The technical issues with our custody provider have been resolved. As a result, all temporarily suspended currencies are now available.
Posted Mar 24, 2023 - 15:27 UTC
Identified
We regret to inform you that our custody provider is experiencing technical issues. Unfortunately, due to these unforeseen circumstances, we have no choice but to suspend the following currencies temporarily:
- AAVE
- APE
- AVA
- AVAX_CCHAIN
- BTTC
- BUSD
- BUSD_BSC
- CHZ
- COMP
- DGB
- ENJ
- EOS
- ETC
- ETH_ARBITRUM
- FIL
- IMX
- KAVA
- KEY
- LINK
- MANA
- MATIC
- MIOTA
- MKR
- OM
- OMG
- ORN
- QTUM
- SAND
- SAND_POLYGON
- SHIB
- STMX
- TOMO
- TUSD
- UNI
- USDC_SOL
- USDT_POLYGON
- UTK
- VOXEL_POLYGON
- WAXP
- WBTC
- XNO
- ZIL
- ZRX

We understand the inconvenience this may cause, and we assure you that our custody provider is diligently working to resolve the issue as quickly as possible. Unfortunately, at this time, we cannot provide an exact ETA for when the issue will be fixed.

We will continue monitoring the situation closely and provide updates as soon as new information becomes available.
Posted Mar 24, 2023 - 12:22 UTC