Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS US - Login Issue
Incident
Report for Talend Cloud
Resolved
This incident has been resolved.
Monitoring
We have identified a service outage for Talend Cloud apps at AWS US region between 10:03 AM and 10:20 AM EDT (17:03 - 17:20 UTC). During this time, logins to all TC applications were unavailable, but Task/Plan executions and Webhook API calls were working correctly. We have identified the issue, it was caused by underlying Cloud Provider infrastructure.
The issue is resolved, the Talend Cloud services are restored in full scope and functioning correctly. We are monitoring the issue.
If you have any questions, please contact our support team at customercare@talend.com
The issue is resolved, the Talend Cloud services are restored in full scope and functioning correctly. We are monitoring the issue.
If you have any questions, please contact our support team at customercare@talend.com
This incident affected: AWS - US East (N. Virginia) (Talend Cloud Public API, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud API Tester, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).