Thank you for your patience whilst a resolution was found.
This incident is now resolved and there will be no further updates, however, we will continue to monitor and our team will endeavour to review preventative measures.
Posted Oct 28, 2021 - 15:34 UTC
Update
We are still continuing to work on a fix for this issue.
Posted Oct 28, 2021 - 14:21 UTC
Identified
We have now identified the cause of this issue and have taken remedial action.
A further update will be provided within the next 60 minutes.
Posted Oct 28, 2021 - 13:03 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2021 - 12:20 UTC
Investigating
Good afternoon,
We are aware of RME slowness that is affecting some of our customers. Our development teams are currently investigating this to ascertain the root cause.
A further update will be provided within the next 60 minutes.
Posted Oct 28, 2021 - 12:18 UTC
This incident affected: Hosted in EMEA (Recipes and Menus (StarChef)).