Issues using macros in the Inbox
Incident Report for Intercom
Resolved
Between approximately 1326 UTC+1 and 1452 UTC+1 today, some customers were unable to load macros in the Inbox. This issue has been resolved and all systems are operating as normal.
Posted Jun 07, 2021 - 14:18 UTC
Identified
We have identified the issue preventing macros from loading in the Inbox and are currently working on a fix.
Posted Jun 07, 2021 - 13:56 UTC
Investigating
We are seeing issues loading macros in the Inbox and are currently investigating
Posted Jun 07, 2021 - 13:51 UTC
This incident affected: Intercom Web Application.