Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

Issues with Tyro App

Resolved - The issue impacting access to the Tyro App is now resolved and our systems have returned to normal. We’re very sorry for any inconvenience caused.
May 9, 17:01 AEST

Update - We’re currently experiencing an issue impacting customers’ ability to access a number of features on the Tyro App including payment transfers.

As a workaround, please access Tyro Web banking via the Tyro Portal.

Please note that; BPAY, Scheduled payments and Reoccurring payments are unable to be actioned through this platform.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience being experienced
May 9, 15:56 AEST

Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
May 9, 15:29 AEST

May 8, 2024

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 8, 05:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 01:00 AEST

Scheduled - Scheduled maintenance is planned for Wednesday 8 May 2024 between 1am and 5am (Sydney time). During this time the Tyro Portal and Tyro App will be unavailable and any settlements scheduled between these times will now be completed by 9am.
May 7, 09:16 AEST

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.