CSOB Payment Gateway & Terminals outage

Incident Report for Storyous

Resolved

Problem was fixed, everything is working as supposed.

Posted Oct 22, 2021 - 08:55 CEST

Monitoring

The issue was identified, ČSOB confirmed energy outage on their side. They are intensively working on fixing. Source to follow situation updates: https://twitter.com/CSOB_CZ/status/1451166073470992384?s=20

Posted Oct 21, 2021 - 15:09 CEST

Investigating

Probably ČSOB has some issues with payment server. ČSOB terminals and payment gateway are not working. We couldn't contact CSOB support, but seems like the problem is on their side.

Posted Oct 21, 2021 - 13:22 CEST

This incident affected: Pokladní systém, tablety (POS).